WILLOW POINT REHABILITATION AND NURSING CENTER

3700 OLD VESTAL ROAD, VESTAL, NY 13850

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

WILLOW POINT REHABILITATION AND NURSING CENTER is a skilled nursing facility located at 3700 OLD VESTAL ROAD, VESTAL, NY 13850. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 3-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

3

Quality

2

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 68/100

Families love

+Excellent dementia unit care
+Caring and supportive staff
+Quality physical therapy services
+Regular family communication

Worth knowing

-Nursing side cleanliness issues
-Inconsistent care quality across units

Based on 22 public reviews — AI-generated by CareNav

Family Reviews

3.9

22 reviews on Google

Sh 88
2 years ago

The rehab part of the willow point is nice and clean and most of the staff there is very caring, cheerful, and supportive. The nursing side on the other hand is filthy, Corridors and resident bathroom...

Elizabeth Cassin
9 years ago

Our dear Mom is in the Dementia Unit. We have been so very grateful for the excellent care she has received these past two years. Mom has adopted them as her family and is very much at peace. This is...

Mary Oliver
10 years ago

The care is quality, the staff are caring and helpful. My mother has been there on three different occasions for short-term rehab and we have had no complaints. They're top of the line on physical t...

Beverly Battle
5 years ago

My great uncle is a resident and has been for a little over a year. I live more than 400 miles away and the staff stays in touch with me very often. On my visits there, I have observed a very caring s...

Marianne Spaziani
5 years ago

The wirst nursing facility my husband was at. It was two years ago and the doctor wanted to 'help my husband die peacefully!" He said his quality of life was very poor and he was at end stage renal f...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid