WESTERN NEW YORK STATE VETERANS HOME
220 RICHMOND AVENUE, BATAVIA, NY 14020
WESTERN NEW YORK STATE VETERANS HOME is a skilled nursing facility located at 220 RICHMOND AVENUE, BATAVIA, NY 14020. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 5-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
5
Health
5
Staffing
3
Quality
5
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 30/100Families love
Worth knowing
Based on 8 public reviews — AI-generated by CareNav
Family Reviews
9 reviews on Google
My husband moved into the veterans home on December 1,2025. I went there weekly to visit with him. I found myself assisting with small things regarding other residents. Each time I came my husband was...
Truly the BEST care available anywhere in Western NY. I spend a lot of time there with my father. I see the staff first hand. The facility is spotless and Clean and smells good. Meals and snacks are p...
This facility Forcefully moved my parents out of their room , possibly to make room for covid patients. Im Not allow to see my parents ,haven't been able to give them a hug in over a year, the depress...
Great place! Staff is amazing !!! Such a hard job to do but they do the best in working with the residents!!! Can't say enough good about the staff and how clean and nice the whole building s are!!
I deliver medical supplies. The security guards and nurses and other staff are just a bunch of great caring folks who take care of our veterans
Reviews from Google — Updated April 2026