WATERVILLE RESIDENTIAL CARE CENTER
220 TOWER STREET, WATERVILLE, NY 13480
WATERVILLE RESIDENTIAL CARE CENTER is a skilled nursing facility located at 220 TOWER STREET, WATERVILLE, NY 13480. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
3
Staffing
3
Quality
5
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 72/100Families love
Worth knowing
Based on 42 public reviews — AI-generated by CareNav
Family Reviews
42 reviews on Google
I just want to say Hilary Owens was my CNA instructor for Jan 2026 & she was AMAZING ! She made sure we were comfortable and took time to explain anything we did not understand . Hilary was patient an...
We were invited to go this center with our baby goats. (NY Goat Yoga helps to spread the benefits of animal therapy.) Their Activities Director is the one who invited us. You can tell the team there t...
This is the dirtiest place I have ever seen. The residents are dirty. My love one sat in a dirty depends all day. His hair was always greasy and he was dirty. They do not know how to care for a person...
I very highly recommend this facility. The Therapy department is fantastic. My husband went there for rehab after suffering a traumatic brain injury, a stroke and 2 fractures in his neck. They now...
My husband has been at this facility. I praise every individual here from the kitchen employees, laundry employees, Cleaning and maintenance, Full nursing staff, PT and OT, Dr. Jeffers, he had excelle...
Reviews from Google — Updated April 2026