VALLEY VIEW MANOR NURSING HOME

40 PARK STREET, NORWICH, NY 13815

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

VALLEY VIEW MANOR NURSING HOME is a skilled nursing facility located at 40 PARK STREET, NORWICH, NY 13815. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 3-star health inspection rating, 3-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

3

Staffing

3

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 15/100

Families love

+Some staff genuinely care about residents
+Nice physical facility and building

Worth knowing

-Severe understaffing issues
-Poor food quality and service
-Lack of communication with families
-Facility cleanliness concerns

Based on 35 public reviews — AI-generated by CareNav

Family Reviews

2.7

35 reviews on Google

Lauren Clemens
4 months ago

the place smells like a diaper, not enough staff to handle the number of patients. Most of the staff genuinely care, but they're overworked and exhausted. They're all under the thumb that is for profi...

Deborah Allen
a year ago

I was horrified by the disposition of the nursing staff at Valley View, The listlessness of its residents wandering aimlessly while staff bickered amongst each other completely oblivious that I stood...

Samantha McMullen
4 years ago

I stayed in Valley view nursing home and rehabilitation center for strengthening for two weeks. In the course of the two weeks I stayed there I had to spend my own money for food because most of the...

Rodney
2 years ago

Do not send your loved ones here if you care about dietary needs. The food they give to patients is the equivalent of pet food. An exotic animal at a zoo eats better than the LTC patients at this fa...

Karen Giardinello
5 years ago

I went today to see my husband who is in critical condition and the Director of Nursing came out and was very nasty, she didn’t explain herself or said hi or anything. She just jumped me I couldn’t se...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid