VALLEY HEALTH SERVICES INC

690 WEST GERMAN STREET, HERKIMER, NY 13350

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

VALLEY HEALTH SERVICES INC is a skilled nursing facility located at 690 WEST GERMAN STREET, HERKIMER, NY 13350. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

3

Staffing

4

Quality

2

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 15/100

Families love

+Good food quality
+Dietary staff is attentive

Worth knowing

-Severe neglect of residents
-Understaffed facility
-Poor hygiene and cleanliness standards

Based on 16 public reviews — AI-generated by CareNav

Family Reviews

2.3

16 reviews on Google

Shelby Fellone
a year ago

DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everyth...

Cylyna Therese
2 years ago

Do not and I repeat do not send your loved one here!! They neglect their patients as my father has been neglected numerous of times by being left in feces then not even cleaned properly when they do d...

Edward Stefaniak
2 years ago

This place is tremendous, especially the food. I couldn't have asked for a better place for my mother-in-law to stay when she was nursing her injury. All she talked about was how great Fridays and the...

Holly boardman
6 years ago

my dad is placed here for a reason. he had a massive stroke that effected his ability to do things for himself. hes been here for many months. my dad has had the WORST care. they are UNDERSTAFFED onl...

Jess Jones
a year ago

Absolutely horrible CNAS THAT DO NOTHING AND WATCH THESE POOR PEOPLE SUFFER!!!!!! LEAVING THEM IN THERE OWN WASTE FOR HOURS SO YOU CAN PLAY ON YOUR PHONE IS ABSOLUTELY WRONG!!!!! I HOPE YOU FIX THIS I...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid