UTICA REHABILITATION & NURSING CENTER

2535 GENESEE STREET, UTICA, NY 13501

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

UTICA REHABILITATION & NURSING CENTER is a skilled nursing facility located at 2535 GENESEE STREET, UTICA, NY 13501. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 1-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

1

Staffing

3

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 60/100

Families love

+Exceptional staff compassion and respect
+Excellent rehabilitation therapy department
+Beautiful facility renovations
+Skilled and professional nursing care

Worth knowing

-Facility cleanliness and maintenance issues
-Safety concerns with patient falls

Based on 34 public reviews — AI-generated by CareNav

Family Reviews

2.5

34 reviews on Google

Randy Lohnas
a year ago

My name is Randy Lohnas and I was a patient there for 2 weeks after being in hospital for 1 month due to heart issues. I was on the second floor and the staff was AMAZING. They treated me with respect...

Gina Hayduk
a year ago

My mother-in-law is in the Rehab center and has been receiving beyond excellent help. She has been in other places but they pale in comparison. The therapy department are rock stars and are working...

Don Gaines
2 years ago

The Nursing staff at this facility was excellent. Personnel were very skilled and compassionate to all the residents/patients. I witnessed first hand the exceptional care, compassion, and profession...

BM
2 years ago

This place looks like a horror movie in the inside, dusty, old, dingy, and moldy. My mom’s bathroom floor and toilet are stained with mildew from them not properly cleaning it. She has also fallen a h...

Paula Hollenbeck
3 years ago

The physical therapy my sister received? Dx: Phlebitis=Treatment plan: tossing a ball. Sent home with Phlebitis. As I read the responses from the facility regarding the many horrible instances, and...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid