UNITED HELPERS CANTON NURSING HOME

205 STATE STREET ROAD, CANTON, NY 13617

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

UNITED HELPERS CANTON NURSING HOME is a skilled nursing facility located at 205 STATE STREET ROAD, CANTON, NY 13617. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 4-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

4

Staffing

4

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Some staff show genuine care and compassion
+Patients treated with respect and patience
+Facility serves important community need

Worth knowing

-Poor hygiene and bathing care
-Food quality and meal service issues
-Staff communication and empathy needs improvement
-Neglect of basic patient needs

Based on 9 public reviews — AI-generated by CareNav

Family Reviews

2.3

9 reviews on Google

Elaine Vandenburgh
a year ago

I can only say that with my father here for the third time in 8 years, and me here a good 12 hours a day, I have seen nothing but care and compassion. Each patient is treated with respect and patience...

M Jennifer Dashnaw
2 years ago

My father went to Maplewood for rehab on 4/6 and is still there. He was first put in Room 210 in acute care dementia wing as a holding spot to move to rehab wing the following Tuesday. Come to find ou...

catherine steele
5 years ago

They deserve a minus! I was there once and care was just ok...no empathy. My husband was there for his rehab BUT they were not caring. They put diapers on him without his consent. He was so upset.I cr...

Christine Lalonde
7 months ago

Agree with other reviews...utterly unsympathetic, rude, defensive. Negative stars.

Benjamin Daggett
3 years ago

My grandmother witnessed an aide and kitchen staff member abusing a 90 year old woman on September 9th 2022.

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid