THE VILLAGES OF ORLEANS HEALTH AND REHAB CENTER
14012 ROUTE 31, ALBION, NY 14411
THE VILLAGES OF ORLEANS HEALTH AND REHAB CENTER is a skilled nursing facility located at 14012 ROUTE 31, ALBION, NY 14411. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 2-star staffing rating, and 1-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
1
Health
1
Staffing
2
Quality
1
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 20/100Families love
Worth knowing
Based on 12 public reviews — AI-generated by CareNav
Family Reviews
12 reviews on Google
Very rude staff members and treats their residents like crap. I was on the phone with a resident and had their roommate push the call bell due to my mom just getting back from the hospital and they pu...
The best and well managed facility with proper checks and balances.Good staff resident ratio and a nice diet for residents.I highly recommend it for anyone looking a conducive environment for their lo...
Filthy decrepit sorry excuse for a senior care facility! Filthy floor that your sneakers stick to because of dried up urine! Feels like over 100° in there, blinds in the rooms all twisted and broken!...
Under staffed some staffe doesn't speak English out dated rooms
Staff are negligent. Patient waited over an hour just to get off the toilet.. staff is rude, the home does not have proper diets so many of the patients are constipated. Staff will unplug call buttons...
Reviews from Google — Updated April 2026