THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS
2245 WEST STATE STREET, OLEAN, NY 14760
THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS is a skilled nursing facility located at 2245 WEST STATE STREET, OLEAN, NY 14760. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 4-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
4
Staffing
4
Quality
2
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 68/100Families love
Worth knowing
Based on 56 public reviews — AI-generated by CareNav
Family Reviews
56 reviews on Google
5 Star all the way! Staff is wonderful. I'm impressed with almost everyone I have contact with. They care about their patients, are conscientious & kind. They have made a very difficult decision easie...
“Joy” who answers the phones is anything but. Very rude, disrespectful, and zero empathy. As the face of the organization, it gives little hope for the facility itself.
My grandmother is living here now and they take good care of her. They have events for her to attend daily, every room has a window, and there is lots of space to sit or walk outside. Everytime I visi...
Not a good system for when residents need help. Once help button is pushed it takes as long as 20 minutes. If an emergency, staff would never know. Should use hospital type systems to at least ask the...
My mom Donna Kelly had pancreatic cancer & came home from tn to olean to see her sisters. Unfortunately she became very I'll & was admitted to the pines & passed there. Highly recommend this facility!...
Reviews from Google — Updated April 2026