The Highlands at Brighton

5901 Lac De Ville Boulevard, Rochester, NY 14618

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

The Highlands at Brighton is a skilled nursing facility located at 5901 Lac De Ville Boulevard, Rochester, NY 14618. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 3-star health inspection rating, 3-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

3

Staffing

3

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 52/100

Families love

+Caring and compassionate staff
+Excellent physical therapy services
+Staff treats patients with dignity

Worth knowing

-Outdated facilities and equipment
-Inconsistent nursing care quality
-Rooms lack warmth and comfort

Based on 20 public reviews — AI-generated by CareNav

Family Reviews

2.7

20 reviews on Google

Kiva Wyandotte
2 months ago

I was in rehab for 25 days. I was treated so well, so kindly, so effectively. I and my room were always clean and assisted as much as possible every day. The food was on time and nutritious i feel ve...

Kat Dunster
4 years ago

My grandmother was in the behavioral unit with Alzheimer's for a few months before passing away. When I came to visit her in her last days, the staff was amazing, caring, compassionate and treated my...

Bailey Cruz
a year ago

DONT SEND YOUR LOVED ONES HERE!!! This place should just be torn down. It’s so out dated and ghetto it’s a disgrace they even take care of people. My father was sent here for “rehab” all the exercises...

Robert Burch
3 years ago

This place is a dump. This is probably the worst nursing home/rehab facility it rochester. If there was an option for 0 starts o would have selected that. I wouldn’t even send my loved one here to die...

Terrance Falk
8 years ago

Two years ago this summer, both my mother-in-law and my aunt-in-law were admitted here. At the time, if you had asked me if I expected either to be alive in two years, I would've answered negatively....

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid