THE GRAND REHABILITATION AND NURSING AT UTICA

1657 SUNSET AVE, UTICA, NY 13502

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

THE GRAND REHABILITATION AND NURSING AT UTICA is a skilled nursing facility located at 1657 SUNSET AVE, UTICA, NY 13502. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

2

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Staff can be caring and attentive
+Special events and celebrations organized
+Some staff knowledgeable and helpful

Worth knowing

-Inconsistent care quality
-Poor facility maintenance
-Communication issues with management

Based on 85 public reviews — AI-generated by CareNav

Family Reviews

3.0

85 reviews on Google

Demon Slayer
2 months ago

My father stayed there for a month and a half. He stated that no one ever came back when they said that they would and half the time they didn't know what they were doing, the food was cold , and his...

Lex Lamb
7 months ago

This place seems to get a lot of negative comments and reviews and I used to believe them until i witnessed the care they give personally here at the Grand of Utica. Today was my great grandmothers 10...

Adnan Porcic
a month ago

Hi my grandma has been in the hospital for the last 5 days and she was sent to the grand to help her get her memory on knowing how to do daily stuff and when she got there the bed was basically broke...

Sharon Zampa
11 months ago

I have been a resident for over a month here at the grand facility. Health, faculty, nurses and aides need to respond fastly to the residents when needed. I do not care for my doctor on call. . I do...

Darla Stocking
a year ago

I am here for short term rehabilitation, and I have to say that I have been getting great care, the nurses and the aides are doing a phenomenal job. I appreciate them all. I am going through therapy t...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid