THE GRAND REHABILITATION AND NURSING AT ROME

801 NORTH JAMES STREET, ROME, NY 13440

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

THE GRAND REHABILITATION AND NURSING AT ROME is a skilled nursing facility located at 801 NORTH JAMES STREET, ROME, NY 13440. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 1-star staffing rating, and 1-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

1

Quality

1

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 95/100

Families love

+Caring and attentive nursing staff
+Clean and well-organized facility
+Excellent rehabilitation and therapy services
+Accommodating dietary staff and meal options

Worth knowing

-Limited feedback on areas for improvement

Based on 105 public reviews — AI-generated by CareNav

Family Reviews

3.7

105 reviews on Google

Jaine Rods
5 months ago

My grandmother was a resident at this building for 4 months for rehab and she loved her stay here. I myself visited daily and the staff are very attentive and helpful with anything my grandmother need...

Maresa Rodriguez
2 months ago

This long-term care facility offers a caring and welcoming environment for residents. The staff are compassionate, respectful, and attentive, creating a sense of comfort throughout the building. The f...

Deborah Zionc
a month ago

My family member came to The Grand several years ago on a short term rehabilitation stay where he received excellent care from the nursing, wound care and therapy teams! Unfortunately, it was determin...

Abigail Maxwell
2 months ago

My dad was a resident for a number of years before his passing. The employees were all wonderful. The housekeepers would check in to see if we needed anything, dietary staff were accommodating to all...

Jennifer H
2 months ago

My mother has been to the grand rehab twice now and both times we have had Sarah (nurse) that has helped us. She is very kind to my mother and has helped a lot. All of the day shift crew is amazing wi...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid