The Grand Rehabilitation and Nursing At Pawling

9 RESERVOIR ROAD, PAWLING, NY 12564

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

The Grand Rehabilitation and Nursing At Pawling is a skilled nursing facility located at 9 RESERVOIR ROAD, PAWLING, NY 12564. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

2

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 35/100

Families love

+Excellent rehabilitation therapists
+Some staff very caring and patient
+Strong advocacy from management

Worth knowing

-Poor phone communication system
-Facility cleanliness concerns
-Inconsistent care quality

Based on 82 public reviews — AI-generated by CareNav

Family Reviews

3.4

83 reviews on Google

Bruce Beaty
3 months ago

I wanted to articulate some elements of my stay at The Grand rehabilitation facility. Nearly every aspect of my experience here exceeded all of my expectations. No one was more instrumental in my posi...

John Severi (Servii)
4 months ago

I'm a quadriplegic so I require quite a bit of care. I'm going to update this review later. My stay was horrible. I'm also having to call several times just to get in on the phone with Erica at billi...

Bunny Durant
2 months ago

This place smells like urine!!!! Gross smells feel sorry for ones who live there!!! My aunt Who is blind and can’t read the menu to make a change if she doesn’t want the main thing that’s on there jus...

Adam Kunkis, MD, MBA
7 months ago

We have tried multiple other places to accommodate my grandmother, and she has not been pleased with most of them, she is very picky. The grand rehab rehabilitation and nursing center has finally mad...

K. Kelly
11 months ago

This place does NOT deserve the poor Google rating it has! Everyone here is so NICE! My room is cleaned spotless and sanitary daily, the kitchens are clean, the dining room is clean, and everywhere el...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid