THE GRAND REHABILITATION AND NURSING AT BATAVIA

257 STATE ST, BATAVIA, NY 14020

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

THE GRAND REHABILITATION AND NURSING AT BATAVIA is a skilled nursing facility located at 257 STATE ST, BATAVIA, NY 14020. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

3

Staffing

1

Quality

2

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 30/100

Families love

+Excellent physical therapy team
+Caring rehabilitation staff
+Patient and encouraging therapists

Worth knowing

-Inconsistent care quality
-Poor communication with families
-Basic care needs not met

Based on 52 public reviews — AI-generated by CareNav

Family Reviews

3.3

52 reviews on Google

Ashley Church
a month ago

Ongoing concerns about quality of care and communication: My grandfather was a resident at The Grand Nursing Home and Rehabilitation Center of Batavia, and our family experienced ongoing issues that...

Sherry Amidon
2 months ago

Overall, I had an amazing experience when I arrived at The Grand for my rehabilitation. Starting from my social worker, Angele to the wonderful nurses and nursing aids. My physical therapy team was by...

Linda Doerrer
3 months ago

The Grand is a rehab place and nursing home that does an amazing job with too few resources. (Health care in the US is in a bad state.) I recently had a family member in the Grand for two months' reha...

Gina Deskins-Garczynski
7 months ago

Both my in laws are at The Grand Rehabilitation & Nursing at Batavia. I am very happy and very pleased with how both of my in laws are doing. The Staff is very caring and always working hard to meet...

Crystal Ortiz
10 months ago

This place is a dump that is forgotten about, and so are the residents. They are severely understaffed. Everything they put on their website is a lie/scam. There is no chef preparing chef quality food...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid