St. John's Health Care Corporation

150 Highland Avenue, Rochester, NY 14620

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

St. John's Health Care Corporation is a skilled nursing facility located at 150 Highland Avenue, Rochester, NY 14620. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 3-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

3

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Beautiful atmosphere and facility
+Some exceptional caring staff members
+Quality physical therapy services

Worth knowing

-Inconsistent staff care and follow-through
-Poor food quality and limited options
-Communication and responsiveness issues

Based on 70 public reviews — AI-generated by CareNav

Family Reviews

3.1

70 reviews on Google

Lynda Sciolino
a month ago

The atmosphere is beautiful. My mom was here for 4 weeks for physical therapy for her legs. She loved her PT Morgan. He was very pleasant and treated her very nicely. The nurse Shirley is a gem and de...

Amy Oldfield
2 months ago

My father spent the final 2.5 years of his life at St. John’s. While we were initially relieved he was placed here, we soon discovered that the "community-centered" reputation is a facade. St. John’s...

C
2 months ago

Itself is okay pretty clean, the food is disgusting. The one doctor there lacks empathy, if you're burned out from your job man, just retire then or find something else .. People don't need the attitu...

Elizabeth Fedorjaka
4 months ago

My husband has been there for 2.5 weeks. Not a good experience so far. I as his wife and advocate have had to raise holy hell to get their attention. It is impossible to talk to a doctor, PA, NP....

Cindy C
5 months ago

We have had an amazing experience at St. John’s. My mother in law is in the Nursing Home side Hastings 1 building. The nurses and staff treat my mother in law with such respect and she loves it there!...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid