St. Ann's Community
1500 Portland Avenue, Rochester, NY 14621
St. Ann's Community is a skilled nursing facility located at 1500 Portland Avenue, Rochester, NY 14621. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 4-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
4
Staffing
4
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 45/100Families love
Worth knowing
Based on 66 public reviews — AI-generated by CareNav
Family Reviews
66 reviews on Google
The facility is very nice but the service is very disappointing. My friend is always complaining about the food and house keeping. Having said that, it's one of the better assisted care facilities.
My father has stayed at the skilled nursing facility 2 times. He was allowed to escape twice and security both times had to go find him. Thank God he was found safe. The St Ann's people will convin...
My mother was recently a rehab patient (12 days) at St Ann’s on Portland Ave in Irondequoit, on the 8th floor, the Browncroft wing. She was recovering from a partial hip replacement & a broken wrist...
We hold Morning Prayer (Liturgy of the Hours) Tuesday, 9 a.m. in St. Ann's Chapel. All are welcome. Not during Covid19. Find us on Zoom.
My mother in law has been on the rehab floor while she recuperates from illness. It’s clear there is a staffing shortage there but most of the nursing staff and the aids are good and they do what they...
Reviews from Google — Updated April 2026