SCHOFIELD RESIDENCE

3333 ELMWOOD AVENUE, KENMORE, NY 14217

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

SCHOFIELD RESIDENCE is a skilled nursing facility located at 3333 ELMWOOD AVENUE, KENMORE, NY 14217. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 2-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

4

Staffing

2

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Some staff members are kind and attentive
+Individual staff show genuine care for residents

Worth knowing

-Poor response to call bells
-Unprofessional staff behavior
-Inadequate personal care assistance
-Items frequently lost

Based on 77 public reviews — AI-generated by CareNav

Family Reviews

2.9

77 reviews on Google

Ashley Jackson
a month ago

***I had to come back to edit my review now that my grandmother was transferred out of Schofield that this is actually NOT a place I would recommend sending your loved one. It turns out during the sev...

Allie Elizabeth
3 months ago

Abhorrent. Avoid taking any loved ones here at ALL cost. The staff never check on my grandpa and he had a fall. The staff never answer his calls when he needs help to go to the bathroom, and needed to...

Anne Flansburg
3 months ago

I visited my friend today at Schofield and want to commend Michael, who brought the dinner food tray to room 232. He was kind and caring, helped her set up the drinks and spoke so kindly. Being observ...

Jennifer Hanna
3 months ago

Do not place your loved one here. My father, who unfortunately is a resident here, fell in bathroom after going by himself because they never answer the call bell. He had to crawl across the floor to...

Ell J
3 months ago

My Dad was there for rehab. When he was at PT (10/20/25) and they were assisting him with getting out of his wheelchair, his nephrostomy tube was caught in the chair so when he stood up, the nephrosto...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid