PREMIER GENESEE CENTER FOR NRSG AND REHABILITATION

278 BANK STREET, BATAVIA, NY 14020

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

PREMIER GENESEE CENTER FOR NRSG AND REHABILITATION is a skilled nursing facility located at 278 BANK STREET, BATAVIA, NY 14020. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

3

Staffing

1

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 45/100

Families love

+Caring and attentive nursing staff
+Staff go above and beyond when needed
+Friendly and helpful environment

Worth knowing

-Poor administration and management
-Staffing shortages affect care
-Communication and coordination issues

Based on 102 public reviews — AI-generated by CareNav

Family Reviews

3.6

102 reviews on Google

THOMAS ROBERTSON
2 months ago

We recently had to take my mother for a trip to Orlando, Florida and we forgot her insulin the nurse there. Rochelle went way above and beyond her job description to make sure that my mother was able...

Tyler Childes
3 months ago

Administration often comes across as above everyone else and is frequently confrontational with both staff and families. The facility has gone the past few years without consistent social work or a re...

Kandy VanSkiver
6 months ago

I visited a friend today. Everyone was very kind and friendly. They are short staff but try to get to patients as soon as possible. I did go and get my friend some ice water because they hadn’t been a...

Holly Whiteman
4 months ago

This place is a frigging nightmare. The administration has no idea what they are doing. The PT staff screwed up changing my weight bearing status with my insurance, which led to them refusing to giv...

walter whitney
3 months ago

Staff were very helpful and friendly. My Dad looked great and was in good spirits.

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid