OUR LADY OF MERCY LIFE CENTER
2 MERCYCARE LANE, GUILDERLAND, NY 12084
OUR LADY OF MERCY LIFE CENTER is a skilled nursing facility located at 2 MERCYCARE LANE, GUILDERLAND, NY 12084. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 3-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
1
Health
1
Staffing
3
Quality
3
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 15/100Families love
Worth knowing
Based on 40 public reviews — AI-generated by CareNav
Family Reviews
40 reviews on Google
The worst place ever!!! They ignored my mother. I found her lying in her own feces. After 3 weeks, I took her home and had a private nurse for 12-16 hours a week She died in comfort with no drugs....
I had someone that I care for stay there and I had some issues with things. They never let the person go to the bathroom on her own when she was capable of doing it. I’ve told them to take the wheelch...
My uncle Josh was in this facility. I am going to start off with it seemed nice at first but they are very short staffed. He was there for rehab services only. My uncle had very early stages of dement...
My brother-in -law, who was there for rehab, was left lying in bed in surgical scrubs nearly every day for weeks. We were promised by the Supervisor of Nursing for updates that never came & begged for...
Horrible, my father broke his hip, had surgery and was transported to Our Lady of Mercy. After rehab, which he was unable to participate in because of extreme pain, was brought back to his room and l...
Reviews from Google — Updated April 2026