NEWFANE REHAB & HEALTH CARE CENTER

2709 TRANSIT RD, NEWFANE, NY 14108

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

NEWFANE REHAB & HEALTH CARE CENTER is a skilled nursing facility located at 2709 TRANSIT RD, NEWFANE, NY 14108. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 2-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

2

Staffing

2

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Some staff show genuine care and respect
+Friendly and attentive to family concerns

Worth knowing

-Personal items frequently go missing
-Facility cleanliness and odor issues
-Understaffing leads to delayed care
-Poor food quality

Based on 48 public reviews — AI-generated by CareNav

Family Reviews

3.0

49 reviews on Google

Chelsea Dumbleton
2 months ago

I didn't see evidence that the staff cared about the patients, and 90% of my friends items were mysteriously "missing" after she died and I picked up her things. Including her purse, wallet, multipl...

Lynn DeBois
a month ago

They are taking great care of my dad. Everyone is very friendly

Carrie Besaw
a year ago

If I could give less than 1 star, I absolutely would. This facility is terrible, and that is putting it nicely. The place is filthy and always smells bad. You will want to burn your shoes once you...

Michele Meranto
a year ago

My mother was placed there in May. She only was at the rehab for a few weeks and unfortunately died there. My mother was treated with respect and dignity from the aides and nurses. They were always...

M M
a year ago

Do not send any family members with dementia there. If they are physically aggressive, they will press charges, send your loved one to jail and wash their hands clean. Anyone with any knowledge of dem...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid