MERCY HOSPITAL SKILLED NURSING FACILITY
55 MELROY AVENUE, LACKAWANNA, NY 14218
MERCY HOSPITAL SKILLED NURSING FACILITY is a skilled nursing facility located at 55 MELROY AVENUE, LACKAWANNA, NY 14218. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 4-star health inspection rating, 4-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
5
Health
4
Staffing
4
Quality
5
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 85/100Families love
Worth knowing
Based on 10 public reviews — AI-generated by CareNav
Family Reviews
10 reviews on Google
The entire staff of nurses, floor staff and aids at OLV were amazing to our mother in her last days. They were warm, incredibly responsive and treated us as family. The smaller setting of a commun...
This place is wonderful! Not sure why the other reviews were so negative. My partner's mother is extremely happy there and feels very secure. She was at Amber Leigh in Williamsville for almost 2 years...
We were blessed to be able to care for our mom at home until she was 88. We were able to achieve this through enrollment in the PACE program when she was 84. Our mom thrived here! She enjoyed the ac...
Love activities that they have at the facility and the staff is absolutely amazing
Awful prison for the elderly yuck!
Reviews from Google — Updated April 2026