MASSENA REHABILITATION & NURSING CENTER

89 GROVE STREET, MASSENA, NY 13662

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

MASSENA REHABILITATION & NURSING CENTER is a skilled nursing facility located at 89 GROVE STREET, MASSENA, NY 13662. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 2-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

2

Quality

2

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 72/100

Families love

+Dedicated and caring aides
+Excellent social workers
+Good social activities for residents
+Staff goes above and beyond

Worth knowing

-Facility needs repairs and maintenance
-Understaffing issues
-Food quality needs improvement

Based on 42 public reviews — AI-generated by CareNav

Family Reviews

2.7

44 reviews on Google

Leanna Nicklekid
5 months ago

The only thing good about this place are the aides. They run out of the right size briefs at least 3 times a month. The food is sub par and disgusting in taste and looks. Some patients go over 12 hour...

Allyson Lee
10 months ago

This building needs fixing up and they are severely understaffed. Alot of the aides need more training, but there are a few good aids there that have gone above and beyond for my mom who is there for...

Debbi Vaisey
2 months ago

My mother loves living here. The staff is wonderful !

Katie Mcewen
a year ago

This nursing home isn’t perfect, but find me one that is. My father loves it there. He loves that he gets to play checkers and interact with other people. If he was at home he would be so bored. They...

Cathy Walker
a year ago

The Social Workers have been just wonderful since the moment my Dad & Mom arrived. They are always available to do anything possible to help. My family could not ask for better services from them. The...

Reviews from Google — Updated April 2026

More nursing homes in MASSENA

View all facilities in MASSENA
Loading map...

Care types

Skilled Nursing

Accepts

Medicare
Medicaid