LORETTO HEALTH AND REHABILITATION CENTER

700 EAST BRIGHTON AVENUE, SYRACUSE, NY 13205

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

LORETTO HEALTH AND REHABILITATION CENTER is a skilled nursing facility located at 700 EAST BRIGHTON AVENUE, SYRACUSE, NY 13205. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 1-star health inspection rating, 2-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

1

Staffing

2

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 15/100

Families love

+Some staff members are caring
+Staff doing their best with constraints

Worth knowing

-Poor communication and responsiveness
-Inadequate hygiene and patient care
-Medication safety concerns
-Cold and poor quality food

Based on 76 public reviews — AI-generated by CareNav

Family Reviews

2.3

76 reviews on Google

Nancy Farmer
3 weeks ago

Trying to get ahold of my sister.. no one answers at the nurses station? This is not good. I live Colorado.. need to know what's going on. 1st impressions are key. This place is 0 out 10.

Kristin DeBottis
4 months ago

Place is disgusting! Treated my mom terribly! Needed assistance after having tubes put in her back for kidney stones. Would leave her in the bathroom for hours before someone came. She was there a wee...

James Hildreth
8 months ago

Was suppose to be there 2 weeks and no physical therapy on weekends when I arrived which I understood. Monday morning they said I wouldn’t start until Tuesday. So I said that is unacceptable so I told...

Cookie Lady
a year ago

I have a family member in Loretto for just about a year. Long term care. Is bedridden so has to be cared for. The stories that have been related to me are unacceptable. The food is absolutely disg...

Crystal C
11 months ago

If you love your family member do not put them under this company's "care". My uncle was here under their care for 10 days. We would come to check on him during the week and he was soiled his room sme...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid