Latta Road Nursing Home West

2100 Latta Road, Rochester, NY 14612

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Latta Road Nursing Home West is a skilled nursing facility located at 2100 Latta Road, Rochester, NY 14612. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 5-star health inspection rating, 3-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

5

Staffing

3

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 68/100

Families love

+Compassionate and caring staff members
+Better than home care for safety
+Good entertainment programs
+Some exceptional dedicated aides

Worth knowing

-Facility needs painting and updates
-High staff turnover issues
-Inconsistent quality of care

Based on 10 public reviews — AI-generated by CareNav

Family Reviews

2.9

10 reviews on Google

Gary R
4 months ago

The health care workers are compassionate . Especially Nikia she is a joy and great with patients. Keep up good work.

Donn DeVore
4 years ago

Like most nursing facilities like this, the pay is low and the nurses and aides are difficult to keep on staff due to this, Covid and difficult tenants like my Mom. The state through Medicaid pays min...

Rachel
a year ago

AWFUL! Run down, depressing, staff does not care. There is ONE aide who is wonderful. Without him, I would have nothing good to say. Do NOT put your loved ones here! Disgraceful. If our loved didn’t h...

Linda Whelehan
3 years ago

My mother in law was there for 5-6 years until her death March 2017. The staff was wonderful. I enjoyed the entertainment along with Betty. No complaints at all.

leah Bannister
a year ago

Great care for residents !

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid