Kirkhaven
254 Alexander Street, Rochester, NY 14607
Kirkhaven is a skilled nursing facility located at 254 Alexander Street, Rochester, NY 14607. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 2-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
2
Health
2
Staffing
2
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 68/100Families love
Worth knowing
Based on 91 public reviews — AI-generated by CareNav
Family Reviews
90 reviews on Google
I have had to deal with nursing homes off and on for the past couple of years. It is too soon to write a full review of the facility but I do want to acknowledge the social worker I have been working...
If you're looking for professionalism look elsewhere. Although they have some very competent staff the attention to important details is lacking. Missteps are not infrequent. Under staffing is not inf...
My mom recently went to KirkHaven for her second admission for rehab after a hospital stay. I expressed some desires based on mom's first stay before her second admission. I saw my requests were tak...
I am truly grateful for the exceptional care provided at this nursing home, especially under the leadership of Administrator Cyndee. She has dedicated her life to ensuring that every resident is comfo...
Kirkhaven is a wonderful place. They take very good care of their residents and overall a beautiful place to be on park ave. The atmosphere and general sense of community is what makes Kirkhaven great...
Reviews from Google — Updated April 2026