IROQUOIS NURSING HOME INC

4600 SOUTHWOOD HEIGHTS DRIVE, JAMESVILLE, NY 13078

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

IROQUOIS NURSING HOME INC is a skilled nursing facility located at 4600 SOUTHWOOD HEIGHTS DRIVE, JAMESVILLE, NY 13078. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 4-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

4

Staffing

3

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Some nurses and CNAs are caring
+Kind front desk staff
+Good physical therapy services

Worth knowing

-Inconsistent staff attitudes and rudeness
-Poor communication with families
-Delayed response to patient needs

Based on 124 public reviews — AI-generated by CareNav

Family Reviews

3.4

126 reviews on Google

Jessica Richardson
5 months ago

My mother went to rehab here twice in the last 6 months. She spent most of July here and we were both pleased with the staff and the way mom recovered. When my mom needed to return at the beginning of...

Steven Stoddard
4 months ago

This place has been HELL! We are trying to get mom out, and can not, yes, get her out! Staff started out nice, now are nothing but rude. When you do get someone to answer a phone, they just tell you t...

Pat Juskow
2 months ago

My sister was there and treated like crap by some male nurses. Other nurses were very kind. I got her out of there took her to the hospital and she passed away two weeks later. She would ask to be put...

D C
7 months ago

CNA's are overworked and under appreciated. Lobby front desk staff is kind. Not sure what the policy is for greeting, but there was one receptionist who stands and watches you sign in every time you g...

Kewanda Lara
a year ago

Very disappointed with the care my loved one received while being at Iroquois. Administration does not answer the phone they do not return phone calls, family was not told any policies or procedures....

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid