HIGHLAND REHABILITATION AND NURSING CENTER

120 HIGHLAND AVENUE, MIDDLETOWN, NY 10940

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

HIGHLAND REHABILITATION AND NURSING CENTER is a skilled nursing facility located at 120 HIGHLAND AVENUE, MIDDLETOWN, NY 10940. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 2-star staffing rating, and 2-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

2

Quality

2

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Good physical therapy services
+Some caring CNA staff
+Engaging activities for residents

Worth knowing

-Poor hygiene and cleanliness
-Safety concerns with fall risk patients
-Understaffed facility
-Unprofessional staff attitude

Based on 52 public reviews — AI-generated by CareNav

Family Reviews

2.9

52 reviews on Google

Kisha Griffin
6 months ago

My mother was there and after her hip replacement, the place was good clean. Physical therapy went well. The staff was great and is a place that I will send her back if something should happen again a...

Lex Beckwith
5 months ago

I have a family member in this facility, and my family member has had a different persons name and room on his wrist band for a while, they cut it off with no thought after confronted, let him fall mu...

Kisha Watts
6 months ago

My grandmother was a resident here.They treated her very well.The activities she really enjoyed it.The staff was wonderfulGabby, the social worker did everything in her power to get her back home

Crystal “Kryptonite”
5 months ago

One star only because none isn’t an option, this place is filthy. I had a family member that has been here and the staff is rude and not helpful at all, they give attitude to residents and family when...

Nancy Moore
a year ago

My mother was in her for a month or so.This place is nasty. The dirty floor and bedding. They are so understaffed. They need to be shut down. Leaving residence in dirty diapers and beds. They leave th...

Reviews from Google — Updated April 2026

More nursing homes in MIDDLETOWN

View all facilities in MIDDLETOWN
Loading map...

Care types

Skilled Nursing

Accepts

Medicare
Medicaid