HERITAGE VILLAGE REHAB AND SKILLED NURSING INC.
4570 ROUTE 60, GERRY, NY 14740
HERITAGE VILLAGE REHAB AND SKILLED NURSING INC. is a skilled nursing facility located at 4570 ROUTE 60, GERRY, NY 14740. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 2-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
2
Health
2
Staffing
2
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 15/100Families love
Worth knowing
Based on 11 public reviews — AI-generated by CareNav
Family Reviews
11 reviews on Google
I find them to be caring to my grandma, she says the people are kind. Yes they are short staffed, but they have a loving atmosphere and do their best with what they have. I find the rooms and cottage...
A resident has been reportedly neglected at this facility . As the resident was falling out of her bed, staff on duty had invaded her privacy & harassed the resident by taking photos and making an amu...
My mom, who is dying of colon cancer, was falling off of her bed and instead of helping her, two staff members laughed and took a picture of her. Another staff member told a member of my family, so I...
Highly do not recommend. No where near enough staff to care properly for your loved ones. Can’t keep good staff due to mistreatment. DON doesn’t step in to help. State should stop by to be honest. Not...
The residents are lucky to be bathed once a week if they are lucky and the floors are so under staffed that's the CNAs are usually staffed 2 aides to a forty person unit.
Reviews from Google — Updated April 2026