HERITAGE PARK REHAB & SKILLED NURSING

150 PRATHER AVENUE, JAMESTOWN, NY 14701

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

HERITAGE PARK REHAB & SKILLED NURSING is a skilled nursing facility located at 150 PRATHER AVENUE, JAMESTOWN, NY 14701. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

3

Staffing

1

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 32/100

Families love

+Some staff are caring and attentive
+Good food quality
+Activities available for residents

Worth knowing

-Poor housekeeping and cleanliness
-Inconsistent staff behavior
-Management lacks oversight

Based on 30 public reviews — AI-generated by CareNav

Family Reviews

3.2

30 reviews on Google

Chandresh Patel
8 months ago

Very very poor service and dirty place. Housekeeping is very poor, when they mop the floor they mop the bathroom first and use same mop to clean the room. Housekeeping was not done for two days and wh...

Loretta Dean
10 months ago

There have been MANY on going issues in Heritage Park. There are a few CNA's that bust their butts to do the right thing...the upper management really seems unaware of the nightmare that is happening...

Aidan
2 years ago

While my great grandma was here, she was treated well, and the staff seemed very friendly, with some even having great relationships with her. Brought her food and checked on her quite often, until ho...

Lesley Fisher
3 years ago

My mother was just in this facility for a week for rehab. One of the staff took her to the bathroom and forcibly cut her nails. Another got in her face and was nasty with my mom when she buzzed to g...

Angie M.
8 years ago

They took great care of my grandpa while he was there. The nurses were sweet and understanding, he always had good food, and there were activities for him to do. There was even a lady there who helped...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid