EXCEL CARE AT DOVER

65 NORTH SUSSEX STREET, DOVER, NJ 07801

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

EXCEL CARE AT DOVER is a skilled nursing facility located at 65 NORTH SUSSEX STREET, DOVER, NJ 07801. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 3-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

3

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 50/100

Families love

+Compassionate, respectful staff treatment
+Clean facility well-maintained
+Quality rehabilitation services
+Improved resident quality of life

Worth knowing

-Declining care after ownership change
-Communication failures with families
-Medical oversight concerns

Based on 116 public reviews — AI-generated by CareNav

Family Reviews

3.9

116 reviews on Google

Noreen Lang
a month ago

The Five star CMS rating on your website needs to be updated to one star, the current CMS rating. The five star rating was for the Regency Grande which was a superb facility. Once sold the cleanliness...

Maria Guzman
3 months ago

Making the decision to place my father in a nursing home was one of the most difficult and painful decisions I have ever had to make. Culturally, placing a parent in a care facility is often frowned u...

THOMAS COPELAND
3 months ago

My Dad has had to spend time at Excelcare for rehabilitation two times after separate problems. Each time I have been very happy. The facility is not new, but they are on top of keeping the place CLEA...

Sandy S
3 months ago

On Mother’s Day 2025, my grandmother died because this facility failed her when she needed care most. I was her primary point of contact, yet critical warning signs were minimized, dismissed, or never...

Beverly Redfearn
4 months ago

I’d originally given this place 4*, I take them all back. only given this star so I can post. The food they serve is Horrible; I wouldn’t serve it to my dog! When you call, they don’t answer. Once you...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid