ELDERWOOD AT WILLIAMSVILLE
200 BASSETT ROAD, WILLIAMSVILLE, NY 14221
ELDERWOOD AT WILLIAMSVILLE is a skilled nursing facility located at 200 BASSETT ROAD, WILLIAMSVILLE, NY 14221. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 3-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
2
Health
2
Staffing
3
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 52/100Families love
Worth knowing
Based on 39 public reviews — AI-generated by CareNav
Family Reviews
39 reviews on Google
Food tasted awful, always cold, small portions. I was given someone else’s meal 3 times. Severely understaffed. Call button takes sometimes an hour or more to answer. Bathroom is dirty. Toilet paper h...
Terrible staffing problems leaves patients abandoned on evenings and weekends. Experienced hearing patients screaming for help for hours. Approaching staff results in the not my job response or ignori...
We used Elderwood sub acute care for my mother. For the most part the staff was good. She didn’t mind the food.
Can't say enough about my rehabilitation stay. Staff is great! Food is good. Definitely recommend if you need rehabilitation!!
Since I know only those with a complaint will usually take the time to post, I felt it only fair to balance those out with my happy review. My Mom developed dementia several years ago and after tryin...
Reviews from Google — Updated April 2026