ELDERWOOD AT LOCKPORT

104 OLD NIAGARA ROAD, LOCKPORT, NY 14094

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

ELDERWOOD AT LOCKPORT is a skilled nursing facility located at 104 OLD NIAGARA ROAD, LOCKPORT, NY 14094. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 3-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

4

Staffing

3

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 68/100

Families love

+Caring and friendly staff
+Helpful during difficult transitions
+Good communication with families
+Home-like atmosphere

Worth knowing

-Understaffing issues
-Limited administrative services available

Based on 27 public reviews — AI-generated by CareNav

Family Reviews

3.1

27 reviews on Google

Jon McManus
4 months ago

The staff is friendly and caring. But there is no Notary available if you didn't pre-plan to be there with POA already set up. Also, they will not provide anyone to witness either. Update...I am info...

Yolanda Otero
7 months ago

I can't speak enough on how amazing the staff and this facility has been to my father and I. Brittay Stachowicz, Lauryn Betancourt and the rest of the team were so understanding and demonstrated such...

Alicia Higgins
a year ago

My grandma went to Elderwood for physical therapy. She had fallen several times at home. It was a huge decision to place her at elderwood Lockport N.Y. She was admitted in October, by January her abil...

Sue Ellen Elvers
2 years ago

My mother went to the rehab unit here a little over a year ago and became a resident, she is still there today. Nursing homes have many challenges especially these days with staffing shortages. This n...

Dee Hale
a year ago

I was advised to read a review after poor care of the only grandma I've ever had. Her time there was not how someone should be cared for towards the end of life. Now I see the employee's are strikin...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid