ELDERWOOD AT LIVERPOOL

4800 BEAR ROAD, LIVERPOOL, NY 13088

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

ELDERWOOD AT LIVERPOOL is a skilled nursing facility located at 4800 BEAR ROAD, LIVERPOOL, NY 13088. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

3

Staffing

1

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 5/100

Families love

Worth knowing

-Severe neglect and inadequate basic care
-Poor communication with families
-Unsafe environment and slow emergency response
-Unprofessional and dismissive staff attitudes

Based on 40 public reviews — AI-generated by CareNav

Family Reviews

2.8

40 reviews on Google

Shelby Cady
a month ago

WARNING!!!! WITH ALL MY HEART I URGE YOU TO READ THIS BEFORE SUBJECTING ANYONE YOU LOVE TO THIS FACILITY!!!! If you truly care about your loved ones in any way, shape, or form, I strongly urge you no...

deb jones
9 months ago

My loved one is in the rehab unit. I would give the PT/OT staff a separate five stars. As far as overall… Not really impressed at all. This unit seems to be either understaffed or unqualified to do th...

KC Ashley
a year ago

June 2024 my father-in-law was admitted to the rehab floor with the hopes he could return to his assisted living apartment. Unfortunately that was not to be and he needed long term placement. We were...

carol wright
a year ago

I was recently a patient in the rehab unit. I want to give a shout out to all the nurses , aides, housekeepers, physical therapy and OT department for the wonderful care.they were all very polite and...

Me Mcdonald
a year ago

78 yr old mother had major surgery. on 1st floor for rehab. mother is very cognitive and motivated to get well. the nurses were very nice. rooms were small but ok. alot better than some other nursing...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid