ELDERWOOD AT HAMBURG
5775 MAELOU DRIVE, HAMBURG, NY 14075
ELDERWOOD AT HAMBURG is a skilled nursing facility located at 5775 MAELOU DRIVE, HAMBURG, NY 14075. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 3-star health inspection rating, 2-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
3
Health
3
Staffing
2
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 25/100Families love
Worth knowing
Based on 38 public reviews — AI-generated by CareNav
Family Reviews
38 reviews on Google
My aunt was not allowed rehab because she could walk 6 week in a walker so I called Elderwood to let them know as they were waiting for her. There were no rooms available but they were able to quickly...
We placed my mother in Elderwood nursing home, expecting proper care, but experienced consistent issues over eight months. I went everday for 8 months. The food was subpar, unappetizing, tasteless col...
Mom stayed at Maelou for 5 weeks of rehab. Rehab technicians were wonderful. Well organized and attentive. The on hand nurses were also fantastic. The nursing management was distant and poorly or...
This place is absolutely DISGUSTING! They forgot cleaning is a requirement. The residents are treated poorly. Memory care facility, BULL! Yeah that’s a joke! Anyways if you love your loved one and the...
Management has a greater responsibility to find staffing and to have proper staffing at all times, including holiday times when people tend to call in sick residents suffer for this for hours they can...
Reviews from Google — Updated April 2026