ELDERWOOD AT AMHERST

4459 BAILEY AVE, AMHERST, NY 14226

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

ELDERWOOD AT AMHERST is a skilled nursing facility located at 4459 BAILEY AVE, AMHERST, NY 14226. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 2-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

2

Staffing

3

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 45/100

Families love

+Excellent therapy and rehab services
+Caring and friendly staff members
+Clean facility with good leadership

Worth knowing

-Poor food quality and portions
-Inconsistent staffing and care
-Management and communication issues

Based on 30 public reviews — AI-generated by CareNav

Family Reviews

2.8

30 reviews on Google

Dianne Britain
4 months ago

By far the best pt rehab I've ever experienced. Very clean establishment with the best OT, PT, and speech therapy. The nurses and aids truly care, very friendly, and go above and beyond. I highly rec...

Frank Laforte
7 months ago

The food is barely eatable and portion size would literally starve a 7 YO ... A 2oz portion of dried out chicken won't sustain anyone. Thank goodness I had food brought in .. The Therapy team were top...

Patricia Durgin
a year ago

My mother was here for post-stroke rehab this past summer for a couple months. We were very happy with the overall experience. The staff was very caring and created genuine relationships with their re...

bridgette bradford
a year ago

There are some very dedicated staffers. However there are many not so dedicated as well, SO things like changes, showers, meals, and other forms of assistance are either inconsistent or delayed. Manag...

karl Iggers
11 months ago

I've been I've been there for a week and they can't find my clothes that were sent out for cleaning. They don't know when they're going to show up would be nice if I could get some answers Perry the f...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid