Crest Manor Living and Rehabilitation Center

6745 Pittsford-Palmyra Road, Fairport, NY 14450

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Crest Manor Living and Rehabilitation Center is a skilled nursing facility located at 6745 Pittsford-Palmyra Road, Fairport, NY 14450. The facility accepts both Medicare and Medicaid and holds a CMS rating of 1 star overall, with a 1-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

1

Health

1

Staffing

1

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 15/100

Families love

+Excellent physical therapy staff
+Good administrative communication

Worth knowing

-Severely understaffed facility
-Poor food quality
-Unclean conditions
-Medication timing issues

Based on 111 public reviews — AI-generated by CareNav

Family Reviews

3.6

111 reviews on Google

Stacey Swim
4 months ago

If I could give this facility zero stars, I would! Disgusting, unclean, understaffed facility. Meals were absolutely disgusting, my father's tuna sandwich was dry and brown, it seriously looked like...

Exquisite Mobile Services
7 months ago

I'm extremely pleased with the administrative staff there. It can be very difficult to handle matters for your loved one while you are out of town and Tracy as well as Christina ALWAYS communicate wit...

Matt Hawley
8 months ago

Physical therapists are amazing . That is were the good stuff ends . Meds not given on time , my father's health declined significantly in 3 days. His roommate messed his bed and was left for over an...

Jared Carlson
10 months ago

STAY FAR AEAY FROM THIS FACILITY!!!!! Christine the social worker should be fired! She is a joke and heartless!!! Even the employees there don’t like her and agree she is all about the money and has n...

Geraldo
8 months ago

Danger Danger. I could write about how hot it is, or how every time in rains the ceilings cave in on the patients. Or the fact you can wait hours for staff to assist you to the bathroom. This is humi...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid