COOPERSTOWN CENTER FOR REHABILITATION AND NURSING

128 PHOENIX MILLS CROSS ROAD, COOPERSTOWN, NY 13326

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

COOPERSTOWN CENTER FOR REHABILITATION AND NURSING is a skilled nursing facility located at 128 PHOENIX MILLS CROSS ROAD, COOPERSTOWN, NY 13326. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

2

Staffing

2

Quality

3

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 68/100

Families love

+Exceptional nursing staff and care
+Great interdepartmental collaboration
+Excellent physical therapy department
+Staff responsive to family concerns

Worth knowing

-Poor food quality and preparation
-Concerning night staff incidents

Based on 78 public reviews — AI-generated by CareNav

Family Reviews

3.5

78 reviews on Google

Wendy Loitsch
4 months ago

The memory care section of this facility has exceptional nursing staff, especially Jessica who can be seen regularly caring for the patients and their personal needs. She’s incredible!

Teresa Capovani
6 months ago

I had an issue where my Mom’ clothes were missing. They were extremely helpful and all was found. My mom is very happy there and states “they treat me good here”.

Ronald Boynton
5 months ago

My wife was there for two days and was mistreated by the night staff badly. I signed her out and took her to ER in Bassett hospital so they could see her and treat her for what is going on now , water...

Mark Pettengill
9 months ago

The food leaves much to be desired! Poorly prepared and quality control is non-existant. The nursing staff is terrific for the most part and the PT dept. None Better!

Laureen Rehberg
a year ago

Wonderful staff. The nurses, doctors, finance department, and social services work so well with each other and the patient to keep the patient safe and do what is needed for the best of the patient....

Reviews from Google — Updated April 2026

More nursing homes in COOPERSTOWN

View all facilities in COOPERSTOWN
Loading map...

Care types

Skilled Nursing

Accepts

Medicare
Medicaid