COMPLETE CARE AT WEST CALDWELL LLC

165 FAIRFIELD AVE, WEST CALDWELL, NJ 07006

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

COMPLETE CARE AT WEST CALDWELL LLC is a skilled nursing facility located at 165 FAIRFIELD AVE, WEST CALDWELL, NJ 07006. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 2-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

3

Staffing

2

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 72/100

Families love

+Caring and compassionate staff
+Clean and well-maintained facility
+Excellent medical and nursing care
+Engaging activities for residents

Worth knowing

-Some aides lack compassion and gentleness
-Food quality inconsistent

Based on 149 public reviews — AI-generated by CareNav

Family Reviews

4.4

149 reviews on Google

Andrew Durborow
a month ago

The facility is decent and the staff are courteous and compassionate with the residents. It is kept clean and it looks like they do periodic activities for those interested. After visiting a friend...

Larry Leverett
a month ago

I responded to a survey a little more than a week ago. My response to the conditions in the day room expressed concerns about my observations. Yesterday I had a second visit with my relative. It was a...

Doreen
6 months ago

My mom stayed here for rehab and had the best care. Her nurses and CNAs were incredibly kind and caring. The PT and OT team were phenomenal and also very caring. The entire staff at Complete Care was...

Joe
2 months ago

I had a stay there for about a month in May 2025. I can say it was not the best experience. I pick them after having a serious illness. I had suffered from sepsis shock and I was hallucinating pretty...

Doreen Lynn-Marchello
2 months ago

This time his stay was great!! Staff were excellent! Great management visitations daily - great nursing staff on top of everything - very helpful aide staff - dietician on top of his requirements an...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid