COMPLETE CARE AT SUMMIT RIDGE

20 SUMMIT STREET, WEST ORANGE, NJ 07052

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

COMPLETE CARE AT SUMMIT RIDGE is a skilled nursing facility located at 20 SUMMIT STREET, WEST ORANGE, NJ 07052. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

3

Staffing

4

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 40/100

Families love

+Pleasant and helpful front desk staff
+Clean facility with good energy
+Physical therapy helps with recovery

Worth knowing

-Poor communication with families
-Inconsistent nursing care quality
-Facility cleanliness issues reported

Based on 257 public reviews — AI-generated by CareNav

Family Reviews

4.3

259 reviews on Google

Savannah Best
a month ago

If I could possibly give 0 stars I would. This center is not somewhere to send anyone you love and care about. The CNAs are rude and they don’t clean up behind themselves. They will intentionally igno...

Sara
a month ago

This facility needs an entirely new healthcare team. The front-end staff is amazing; however, the nursing, speech therapy, and physical therapy teams lack compassion and do not seem to care about thei...

Tracey Baldwin
a month ago

I was admitted here at summit ridge at first it was tough because it was new for me but the staff was pleasant dariann has helped me if there were any issues and she voiced my concerns when I had some...

Steven Robinson
5 months ago

I stopped bye the facility to visit a friend. I was pleasantly surprise by the cleanliness and the energy of the residence. I can see my friends health improving in the location. The lady Andrea at th...

Dawn Wilkes
6 months ago

I went to visit a childhood friend. From my entrance until my exit the entire staff was excellent. I asked a lot of questions and they were very accommodating. Lastly, I needed to take a bus home but...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid