COMPLETE CARE AT PHILLIPSBURG, LLC

843 WILBUR AVENUE, PHILLIPSBURG, NJ 08865

Located in Phillipsburg, New Jersey, near the Pennsylvania border, the facility serves a small city community with easy access to both New Jersey and Pennsylvania healthcare networks.

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Complete Care operates in Phillipsburg, New Jersey, serving patients across multiple locations including facilities on Red School Lane and Wilbert Avenue. Without available CMS ratings, the facility's regulatory standing remains unclear, though reviews suggest significant operational challenges alongside pockets of exceptional nursing care.

COMPLETE CARE AT PHILLIPSBURG, LLC is a skilled nursing facility located at 843 WILBUR AVENUE, PHILLIPSBURG, NJ 08865. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

4

Staffing

2

Quality

3

Without available CMS ratings for this facility or regional averages, it's impossible to compare this facility's performance to other nursing homes in the area.

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 40/100

Families love

+Attentive and caring nursing staff
+Clean and welcoming main facility
+Dedicated nurses like Dayan and Donna
+Staff provides good reports and direction

Worth knowing

-Significant cleanliness issues at sister location
-Limited physician availability
-Misleading facility representations

Based on 115 public reviews — AI-generated by CareNav

What Families Should Know

Without available CMS ratings for this facility, families should exercise particular caution when evaluating Complete Care. The absence of regulatory data makes it difficult to assess compliance with federal standards for health inspections, staffing levels, and quality measures. Reviews suggest the facility operates multiple locations with vastly different conditions, which raises concerns about consistency of care and transparency. Families should specifically request to tour all potential locations where their loved one might be placed and verify which facility will actually provide care, as some reviews indicate patients may be moved to less desirable sister facilities.

Family Reviews

4.6

115 reviews on Google

Shanora Weikel
12 months ago

Staff are so attentive to my love one, Nurses are always ahead of the game. You can see and feel the love that they put into their work at complete care. Also this facility keeps up the hygiene and cl...

Kristine Ahearn
4 months ago

There is only two good things about this place nurse dayan and nurse Donna They are fantastic nurses and very caring There is not enough time in the day to explain my experience there. Absolutely horr...

Elaine Gonzalez Pivirotto
2 years ago

This the Place shown is 290 Red School Ln., Phillipsburg place istbeautiful image of what they provide and then they stick i the patient hell hole, 843 Wilbert Ave. Phillipsburg New Jersey that is th...

Renee DiNizio
8 months ago

Dayans was very helpful and kind. Everyone smiled and gave good report and direction. A pleasure to visit. My patient was happy with care she is given.

Jason Bucey
11 months ago

Small but very quaint and clean facility. I was there to meet members of the administrative office, and the staff was very welcoming and greeted you with a smile on your face! Very refreshing and thin...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid