CHASEHEALTH REHAB AND RESIDENTIAL CARE
ONE TERRACE HEIGHTS, NEW BERLIN, NY 13411
CHASEHEALTH REHAB AND RESIDENTIAL CARE is a skilled nursing facility located at ONE TERRACE HEIGHTS, NEW BERLIN, NY 13411. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
2
Health
3
Staffing
1
Quality
4
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 72/100Families love
Worth knowing
Based on 21 public reviews — AI-generated by CareNav
Family Reviews
21 reviews on Google
With the exception of the those that gave my brother physical therapy, this place was the worst. No communication, super rude. Especially the head nurse!! No one answers the phone. The administration...
Looked at many places around, this place is great! The staff is very friendly and caring. You can ask the staff and the patients and they all say how great they treat the patients. Even patients that...
My brother is a resident. I drove up from Maryland to visit. The staff members were outstanding. It was clean, decorated for Halloween, and I found my brother listening to a band in the dining room. H...
I have spent many nights with my mom who is currently on comfort care. I have observed the loving competent care given to her and to the other residents. The staff in all departments has been wonderfu...
I have to say the staff at Chase nursing home are wonderful. They really take care of my mother and are friendly. The only problem that I see, is that they need to hire more people! The staff work ver...
Reviews from Google — Updated April 2026