CASA PROMESA

308 EAST 175 STREET, BRONX, NY 10457

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

CASA PROMESA is a skilled nursing facility located at 308 EAST 175 STREET, BRONX, NY 10457. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 1-star health inspection rating, 5-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

1

Staffing

5

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 72/100

Families love

+Excellent physical therapy and rehabilitation
+Clean and well-maintained facility
+Caring and supportive staff
+Good variety of activities and programs

Worth knowing

-Front desk service needs improvement
-Communication and professionalism issues

Based on 23 public reviews — AI-generated by CareNav

Family Reviews

2.8

23 reviews on Google

Absinthe’s Esoteric Adventure
11 months ago

I'm standing here over 20 mins and the lady with the dark hair and glasses at the front desk doesn't know how to use a computer, is eating at her desk and taking to relatives on the phone. I requested...

Marlus Harding
7 months ago

I must admit, after reading some of the reviews, I did not want to attend Casa Promesa. But, I am so grateful that I did. When I arrived, I could not walk and was losing faith that I ever would. The p...

Josephine Rodriguez
a year ago

Casa Promesa help me to be a better person. I get support from every staff from administration, social service and specially nursing. Medical department makes sure I get the right treatment and I fee...

Ana Vega
a year ago

Casa promesa has offered me a safe place to be and Medically I get all the care. The staff from administration ,social service recreation, dietitian and nursing have give me all the support I need it.

Nikki Boone
a year ago

Casa Promesa was the first place that gave me a chance. I was able to stay in environment where I got cleaned from, drugs and alcohol. there is always room for improvement. You have to want change...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid