CARMEL RICHMOND HEALTHCARE AND REHAB CENTER

88 OLD TOWN ROAD, STATEN ISLAND, NY 10304

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

CARMEL RICHMOND HEALTHCARE AND REHAB CENTER is a skilled nursing facility located at 88 OLD TOWN ROAD, STATEN ISLAND, NY 10304. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 4-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

4

Staffing

3

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 98/100

Families love

+Caring and compassionate staff
+Clean and well-maintained facility
+Excellent communication with families
+Professional and responsive nurses

Worth knowing

-Limited feedback to identify improvement areas

Based on 148 public reviews — AI-generated by CareNav

Family Reviews

4.1

149 reviews on Google

Helena Moseman
a month ago

I admitted my father yesterday to Carmel Richmond Nursing Home, and our experience has been exceptional from the start. The staff made a difficult transition feel smooth and compassionate, answering...

Elizabeth Fresca
2 months ago

From the beginning process of my mom being transferred out of the hospital to Carmel Richmond Nursing Home it’s been a great experience. Very helpful and professional. Gina Esposito is a pleasure to d...

Noelle Sanguinedo
a month ago

I was very nervous to put my mother at this facility, because I have a very poor experience experiences on Staten Island in the past. However, the facility is immaculate, and the nurses and AIDS as we...

Melissa Hessel
6 months ago

We could not be more grateful for the care and kindness my grandfather has received here. From the very first day, the staff welcomed him with warmth, patience, and genuine compassion. Every team memb...

Ellen Dalessio
2 months ago

Highly recommend this nursing home! The staff are kind, caring, and truly treat residents like family. The facility is clean, welcoming, and you can feel how much they genuinely care about everyone wh...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid