CANTERBURY WOODS

725 RENAISSANCE DRIVE, WILLIAMSVILLE, NY 14221

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

CANTERBURY WOODS is a skilled nursing facility located at 725 RENAISSANCE DRIVE, WILLIAMSVILLE, NY 14221. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 1-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

3

Staffing

4

Quality

1

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 35/100

Families love

+Caring and attentive staff
+Beautiful facility and grounds
+Excellent dining room experience

Worth knowing

-Poor skilled nursing care
-Lack of daily activities and programs
-Unresponsive administration
-Legal and financial issues

Based on 81 public reviews — AI-generated by CareNav

Family Reviews

4.2

82 reviews on Google

Cindy Wilson
2 months ago

My Dads stay at Canterbury Woods was nothing less than Amazing!!! The staff was extremley kind and very helpful! Erica Gentile went above and beyond to make certain everything was going well! She was...

Gena Stephan
10 months ago

The skilled nursing care is terrible. People move into independent living with the promise of “life care”. The end of life care is deplorable due to patient neglect. I am shocked at the lack of co...

Simone Fancher
2 months ago

The dining room experience was great. Rooms and amenities are very nice

Ellen Leonard
10 months ago

BE CAREFUL!! My parents loved living here, but now that they've passed, our lawyers are telling us the Canterbury Woods lawyers are holding up the inheritance we've been fighting for for over a year a...

Saundra Sno' Mercado
a year ago

The building, resident’s rooms, theater and grounds are gorgeous. The dining room is equally as impressive. However it is greatly lacking in simple daily activities that keep residents mentally stimul...

Reviews from Google — Updated April 2026

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Care types

Skilled NursingAssisted Living

Accepts

Medicare
Medicaid