BETHANY GARDENS SKILLED LIVING CENTER

800 WEST CHESTNUT STREET, ROME, NY 13440

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

BETHANY GARDENS SKILLED LIVING CENTER is a skilled nursing facility located at 800 WEST CHESTNUT STREET, ROME, NY 13440. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 4-star health inspection rating, 4-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

4

Staffing

4

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 52/100

Families love

+Caring and compassionate staff
+Clean and well-maintained facility
+Professional and welcoming environment

Worth knowing

-Food quality needs improvement
-Limited staffing affects response times
-Activity programs could be enhanced

Based on 57 public reviews — AI-generated by CareNav

Family Reviews

3.4

57 reviews on Google

Dee F
2 months ago

My husband's twin brother was a patient at Bethany Gardens for almost five years until his recent passing. We are deeply grateful for the care our loved one received at this nursing home. The staff me...

Tughill RC
2 months ago

Well it is clean and the staff is caring however as in most rehabs or rest homes patients who are feeling lousy never seem to get enough care (because its not home). I feel its never good enough for s...

Jessica Edwards
a year ago

My grandpa came here for rehab back in June and I completely forgot to leave a 5 star review. I am a nursing home administrator and I have to say personally and professionally my family had no complai...

Sheron Miller
a year ago

I have a dear friend age 102 living there...she is on a pureed diet, but don't see much effort to give her any food variety - she and family both say the food is terrible - like "dog food". Trying to...

Michelle Sirles
7 years ago

Very dirty. Patients do not receive showers. Moldy, unappetizing food. Majority of staff are very unfriendly and do not seem like they want to be there. Patients do not receive appropriate medical att...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid