BERGEN NEW BRIDGE MEDICAL CENTER

230 E RIDGEWOOD AVE, PARAMUS, NJ 07652

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

BERGEN NEW BRIDGE MEDICAL CENTER is a skilled nursing facility located at 230 E RIDGEWOOD AVE, PARAMUS, NJ 07652. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

3

Staffing

4

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Some dedicated staff members go above duty
+Helpful therapists and recovery specialists
+Impactful for some recovery journeys

Worth knowing

-Cleanliness standards need significant improvement
-Limited therapeutic programming and groups
-Inconsistent staff attitudes toward patients
-Privacy and administrative issues

Based on 756 public reviews — AI-generated by CareNav

Family Reviews

2.9

756 reviews on Google

Ebony Bright
a month ago

The F1 Unit at Bergen New Bridge Medical Center changed my life! I wouldn't say that I entered the program completely willing. The staff on this unit went above the call of duty and for that I will be...

Eleonor Veyberman
3 months ago

This place is a fraud! I was brought there by an ambulance to an ER and was stripped down that everything even my underwear was taking away! I felt like I am in prison the way how they show it on TV!...

Brad Meyer
3 months ago

If you are actually in crisis, please find a different facility. I have unfortunately needed psychiatric help before for depression and substance abuse. This experience was by far the worst. I wouldn'...

josh
4 months ago

I was scared after reading reviews on my way to er but I had a nice doctor who made me feel not scared,. and care a lot about me and my mental health even though we just met. maybe they hired new psy...

Hector K. Hidalgo
3 months ago

Absolute worst experience of my life. This place, taking mental health into consideration, is one of the worse if not the worse places you can visit. They do not treat you. They do not have your best...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid