ARCHCARE AT PROVIDENCE REST

3304 WATERBURY AVENUE, BRONX, NY 10465

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

ARCHCARE AT PROVIDENCE REST is a skilled nursing facility located at 3304 WATERBURY AVENUE, BRONX, NY 10465. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 5-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

5

Staffing

3

Quality

5

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Therapists are amazing and patient
+Staff became more attentive over time
+Friendly and helpful administrators

Worth knowing

-Severe neglect and safety issues
-Poor communication and lost belongings
-Unacceptable cleanliness and hygiene problems

Based on 86 public reviews — AI-generated by CareNav

Family Reviews

3.5

87 reviews on Google

Stefanie Anthony
3 months ago

If you want your loved one to be neglected, left filthy, and treated like a burden instead of a human being, especially someone with dementia, then sure, put them in Providence Rest. The level of car...

Geneva Castro
4 months ago

Things started off a little off when we first brought my mom to this nursing home for rehab, but I’m happy to say that things have really improved. The staff, nurses, and administrators have been frie...

Susan Lamantia
4 months ago

My experience at Providence Rest arch care was more than exceptional. I would recommend this facility to anyone for Rehab and long-term care. My mother is here and she is thriving and quite happy. I d...

Maura
8 months ago

It is with enthusiasm that I highly recommend ArchCare at Providence Rest! My mom has always given our family the best, and she deserves the best. The decision to place a parent/loved one in a nursi...

Christian Fincher
3 months ago

NOT DEMENTIA FRIENDLY!! This is the worst nursing/rehabilitation center in the Bronx, they sell it to you as a holy place and caring nursing home. Nothing is holy about having to change your loved one...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid