Alice Hyde Medical Center

45 SIXTH STREET, MALONE, NY 12953

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Alice Hyde Medical Center is a skilled nursing facility located at 45 SIXTH STREET, MALONE, NY 12953. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 4-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

2

Staffing

4

Quality

4

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 25/100

Families love

+Listens to patients and believes in capabilities
+Improving quality of care
+Better than previous facilities

Worth knowing

-Poor communication and administrative policies
-Extremely long wait times
-Inconsistent medical care quality
-Lack of professionalism and confidentiality

Based on 16 public reviews — AI-generated by CareNav

Family Reviews

2.4

16 reviews on Google

Gerry Bashaw
4 months ago

If there was a zero star rating option, that’d be the one I’d choose. Can’t even get a doctors note for work because they can’t “confirm” that I was there or because I wasn’t on my girlfriends contact...

M GC (M50)
2 months ago

This walk-in clinic was not good. It took 30 minutes for them to call people into the office at the opening, and they did not take patients in the order they arrived. The doctor was not great.

Rusty Shackleford
8 months ago

Can’t even fathom how this place is still operational, would rather perish in the parking lot walking past it than have anyone here touch me. This is nothing more than an urgent care kept to relieve t...

Kylie C
2 years ago

Horrible experience going to this hospital. First time I went to get stitches was waiting in waiting room for a hour while my knee was wide open, a nurse came and got me and put a BANDAID over it and...

Leanna Nicklekid
a year ago

SLOWLY improving Definitely better then the hospital my stepdad, mother and father were in originally. They actually listen and give the impression of believing in their patients capabilities. We hav...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid