Elderwood at Hornell

1 Bethesda Drive, Hornell, NY 14843

Located in Hornell, New York, this facility serves the rural Southern Tier region with access to the broader Steuben County healthcare network.

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Elderwood of Hornell serves families in the Southern Tier region of New York, providing rehabilitation and long-term care services. Without current CMS ratings available, the facility appears to focus on therapy services and compassionate care, though operational challenges have emerged during the COVID-19 pandemic. The facility maintains a full activities schedule and emphasizes individualized attention from its medical team.

Elderwood at Hornell is a skilled nursing facility located at 1 Bethesda Drive, Hornell, NY 14843. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 5-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

5

Staffing

2

Quality

3

Without available CMS ratings for comparison, this facility's performance relative to other Steuben County nursing homes cannot be determined from the current data.

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 65/100

Families love

+Excellent nursing and therapy staff
+Compassionate and patient caregivers
+Strong rehabilitation programs
+Attentive medical team

Worth knowing

-Poor food quality and meal service
-Understaffing issues on rehab floor
-Communication problems with social services

Based on 20 public reviews — AI-generated by CareNav

What Families Should Know

Without current CMS ratings available for this facility, families should focus on the consistent themes in reviews. The clinical care and rehabilitation services appear to be the facility's strongest assets, with multiple families praising the nursing staff, physical therapy, and occupational therapy teams. However, operational challenges seem significant, particularly regarding adequate staffing levels on the rehabilitation floor and food service quality. The facility's handling of COVID-19 protocols has raised concerns about infection control procedures. Families should inquire specifically about current staffing ratios, meal service improvements, and updated safety protocols when considering this facility.

Family Reviews

3.0

21 reviews on Google

Andrea White
3 months ago

Everything was pretty good with the nurses and physical therapy. The food wasn't great. You picked your meals but never got what you picked. Our problem was with the social worker Amanda witter. I cal...

Kristelle Sage
3 years ago

I have to give a giant shout out to the folks at Elderwood! My Dad fell and broke a leg and had to rehab here...I can't say enough about how great everyone here is. Patient, kind and compassionate fro...

Brady Dean
9 months ago

Pt. O.t. Speech are great most of the staff are good.I think that they need way more staff on the rehab floor. They do not handle covid cases well. They moved residents with covid to floors that doesn...

John Hess
a year ago

All nurses and aids fantastic. Surprisingly wonderful caring people. Food has no condiments. No flavor in food. Mashed potatoes and roll 1 butter for both. No gravy. Dull tasting food.

Laura DeBadts
2 years ago

My mom was placed at Elderwood of Hornell per my request. They had room and we have had a complicated last 10 weeks. However, she thrives when she is there. Her aides, her nurse, the doctor, they h...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid