NORTH COUNTRY NURSING & REHABILITATION CENTER

182 HIGHLAND ROAD, MASSENA, NY 13662

NORTH COUNTRY NURSING & REHABILITATION CENTER is a skilled nursing facility located at 182 HIGHLAND ROAD, MASSENA, NY 13662. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 2-star health inspection rating, 3-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

2

Health

2

Staffing

3

Quality

4

Source: CMS.gov — Updated March 2026

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Family Reviews

3.9

37 reviews on Google

Tammy Kulzer
2 weeks ago

My Dad is currently there for rehab after he suffered a stroke leaving him paralyzed on his left side. The staff here is amazing and Genuinely caring. My Dad means the world to me and it puts my mind...

nikki jandreau
3 months ago

The nurses don't answer bells. I asked twice for help with my mom to get her off toilet. The physical therapist Tamara us amazing and always so helpful.

Jacqueline Garvey-Montreuil
2 years ago

When it came time to place my grandmother in long term care, we were fortunate to be able to have her obtain a bed here. Staff went above and beyond to make sure she was spoiled. Unfortunately, they a...

Michelle Woodall
5 months ago

My aunt was left in a diaper so long she got a UTI and there was dried pool on her that the hospital couldn’t get off.

Yonah Cohen
4 years ago

When it came to choosing a facility it was a tough decision. And we chose this facility, and I was a bit nervous at first as I heard stories about nursing homes. But right when My loved one came in, t...

Reviews from Google — Updated March 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid